Privacy Policy

Your privacy is important to us. This policy explains how Joe's Welding And Machine Company collects, uses, and protects your personal information.

Last Updated: November 8, 2024

1. Information We Collect

Joe's Welding And Machine Company may collect the following types of information:

Personal Information

  • Name, address, and contact information
  • Email address and phone number
  • Payment information for service agreements
  • Project specifications and requirements
  • Communication preferences

Non-Personal Information

  • Website usage data and analytics
  • Browser type and device information
  • IP address and location data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our welding services
  • Processing quotes, estimates, and project agreements
  • Communicating about your projects and services
  • Processing payments and billing
  • Sending service-related notifications
  • Improving our website and customer experience
  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted contractors and suppliers necessary for completing your projects
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to the sharing

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to certain processing of your information

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Phone: (417) 581-9445
  • Email: harperortega@joeweldmaco.com
  • Address: 1724 Rockhill Rd, Ozark, MO 65721-7351

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion of that information.

Note: This Privacy Policy applies to Joe's Welding And Machine Company's collection and use of your personal information. By using our services or website, you consent to the practices described in this policy.